Privacy policy

Last updated: September 28, 2026

Gizem Kış operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalised shopping experience (the "Services"). Gizem Kış is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and share your personal information when you visit or use the Services, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used and shared as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information", we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from your personal information, depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law:

• Contact details, such as your name, address, billing address, shipping address, phone number and email address.
• Financial information, such as credit card, debit card and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.
• Account information, such as your username, password, security questions, preferences and settings.
• Transaction information, such as the items you add to your cart or wishlist, purchase, return, exchange or cancel, and your past transactions.
• Communications with us, such as the information you share in your communications with us when submitting a customer support request.
• Device information, such as information about your device, browser or network connection, your IP address and other unique identifiers.
• Usage information, such as information regarding your interaction with the Services, including when and how you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, for example when you create an account, visit or use the Services, contact us, or otherwise provide us with your personal information;
• Automatically through the Services, for example from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers, for example when we engage service providers to deliver certain technologies, or when they collect or process your personal information on our behalf;
• From our business partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:

• Providing, Personalising and Improving the Services. We use your personal information to perform our contract with you, process your payments, ship your orders, remember your preferences and the items you are interested in, send notifications about your account, process your purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a personalised shopping experience such as product recommendations based on your purchases. This may also include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes (for example, to send you marketing, advertising and promotional communications by email, text message or post) and to show you online advertisements for products or services on the Services or other websites, based on your previous purchases, items you have added to your cart and your other activities on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, respond promptly, deliver effective services and maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, to conduct potential or actual litigation or other legal disputes, and to investigate or enforce potential violations of our terms or policies.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• Sharing information with Shopify, vendors and other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
• Sharing information with our business and marketing partners to provide marketing services and advertising to you. For example, we use Shopify to support personalised advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to request that we do not share information about you for the purpose of showing you targeted advertising and marketing based on your online activity across different merchants and websites.
• Sharing certain information with third parties when you direct, request or otherwise consent to it; for example, to ship products to you, or if you use social media widgets or login integrations.
• Sharing information with our affiliates or otherwise within our corporate group.
• Sharing information in connection with business transactions such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties located outside your country of residence, for the purpose of providing and improving the Services. In addition, to protect, grow and improve our business, we use certain enhanced Shopify features that draw on data and information derived from your interactions with our Store, other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected in relation to your interactions with our store, other merchants and Shopify. In these circumstances, Shopify is responsible for the processing of your personal information and for responding to your requests to exercise your rights regarding its use for these purposes. For more information about how Shopify uses your personal information and the rights you may have, see the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on these sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of those third-party platforms, and may be available to us or to third parties without limitation. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as expressly stated on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security". In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, to provide you with the Services, to comply with legal obligations, to resolve disputes or to enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

• Right to Access/Know. You may have the right to request access to the personal information we hold about you.
• Right to Delete. You may have the right to request that we delete the personal information we hold about you.
• Right to Correct. You may have the right to request that we correct inaccurate personal information we hold about you.
• Right of Portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option in these emails. If you opt out, we may still send you non-promotional emails, such as emails about your account or the orders you have placed.

You may exercise these rights where indicated on the Services or by contacting us using the contact details set out below. To learn more about how Shopify uses your personal information and any other rights you may have, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. To the extent permitted or required under applicable law, we may need to verify your identity before processing your requests. In accordance with applicable law, you may designate an authorised agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorised them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable time, in accordance with applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details set out below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with your local data protection authority. For the European Economic Area, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country in which you live.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant UK competent authority, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide any notices required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please call +90 546 629 18 31 or email us at gizem.kis35@gmail.com, or contact us at Gizem Kış, 1329. Sokak no20, 35100 İzmir TR-35, Türkiye We are the data controller of your personal information under applicable data protection laws.