The subject of this contract covers the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on the Protection of Consumers - Regulation on the Implementation Principles and Procedures of Distance Contracts, regarding the sale and delivery of the product sold by the seller to the BUYER, whose qualifications and sales price are specified below.




A person who is a member of the shopping site as a customer.

Address and contact information used while members shall prevail.

Article 3 – Product Information Subject to the Contract

It consists of the type of goods / products / services, quantity, brand / model, color, quantity, sales price, payment method, information at the time the order is finalized.

Article 4 – General Provisions

4.1 – BUYER declares that he has read and informed all preliminary information regarding the basic characteristics of the product or products subject to the contract, sales price and payment method and delivery specified in Article 3, and has given the necessary confirmation electronically.

4.2 - The product or products subject to the contract are delivered to the BUYER or the person/organization at the address indicated within the period explained in the preliminary information, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period. This period can be extended for a maximum of 10 days, provided that the BUYER is notified in advance.

4.3 – If the product subject to the contract is to be delivered to a person/organization other than the BUYER, cannot be held responsible if the person/organization to be delivered does not accept the delivery.

4.4 – is responsible for the delivery of the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

4.5 - For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to and the price must be paid with the payment method preferred by the BUYER. If the product price is not paid for any reason or is canceled in bank records, is deemed to be free from the obligation to deliver the product.

4.6- After the delivery of the product, if the relevant bank or financial institution does not pay the price of the product to due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, which is not due to the BUYER's fault, it must be delivered to the BUYER. The product must be sent to within 3 days. In this case, shipping costs belong to the BUYER.

4.7- If cannot deliver the product subject to the contract within the deadline due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation or interruption of transportation, it is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with a comparable product, if any, and/or postpone the delivery period until the hindering situation disappears. If the BUYER cancels the order, the amount paid will be paid in cash and in lump sum within 7 days.

4.8- Products that are defective or defective, whether sold with a warranty certificate or not, can be sent to for the necessary repairs within the warranty conditions, in which case the delivery expenses will be covered.

4.9- This contract becomes valid after it is signed by the BUYER and delivered via fax or mail.

Article 6 – Order Cancellation

If the order is canceled after it has been prepared, a processing fee will be deducted. If an order for which a delivery date is not guaranteed is requested to be canceled due to non-delivery, the processing fee will be deducted. The transaction fee for cancellation is equivalent to the flower price. If the order was paid by credit card, the processing fee for cancellation must be paid separately. No processing fee is charged for order cancellations before the product is prepared or for order cancellations caused by the company. To cancel, you must submit your request to our call center at 0232 4022444.

Orders placed domestically: Delivery Hours: Weekdays and Weekends: 08-30 -18.00 Order Acceptance and Delivery Time: You must place the order at least 2 hours before the time you want it to be delivered. Delivery time of your order may vary depending on the destination, product preparation time and road conditions. Orders placed abroad:

Delivery Hours:

Delivery is made on weekdays and before noon on Saturday. There is no timely delivery. You must give it at least 1 business day before the time you want it to be delivered. The delivery date of your order may vary depending on holidays and time differences. Delivery information is not provided for your orders.